home delivery services often prove to be unsatisfactory for both businesses and
consumers; furniture and other products can easily be lost or damaged in
transit, causing major hassles and delays. Home Direct's white glove delivery
service goes above and beyond to ensure that the furniture arrives on time and
is in pristine condition.
believes in freedom of choice for home delivery service, so the company offers
several different options and service levels.
delivery is the most basic option. This very affordable service brings
customer's items directly to their door and inside their homes.
delivery, the items are not only brought into the customer's home, but also
placed in the room of the customer's choice. Clients who choose the Silver
option won't have to worry about navigating tight corners or injuring their
backs, as Home Direct will take care of all of the moving and positioning for
step up is Gold delivery. Everything featured in the previous options is
included, and in addition, the professional delivery team will perform basic
setup and remove any unnecessary boxes from the home.
delivery is Home Direct's top option. Their professional assemblers will
perform a thorough setup of the customer's new item and ensure that they have
accomplished everything satisfactorily. This option is perfect for items that
can be complex and difficult to assemble, such as bedroom sets, or for larger
items like couches. With this service, customers won't have to do anything
themselves and they will be able to enjoy their new product right away.
has experienced white glove service will agree that it worth the extra cost.
Instead of crude, sloppy delivery of expensive items, customers can rest
assured that they will receive complete satisfaction with their home delivery service.
pieces using a furniture delivery service is a convenient decision; however, by
opting to have furniture delivered rather than going somewhere to pick it up,
the odds of something going wrong are a lot higher. This is why choosing the
right company is of the utmost importance. The following are some of the
not-so-pleasant dire consequences of using the wrong company:
Poor Customer Service: When
doing business with a second-rate company, subpar treatment is to be expected:
truck drivers may be less-than-professional; the company's representatives are
going to be less honest, apologetic and upfront; and the overall experience is
going to be costly, unpleasant, and a waste of time.
Delayed Shipment: The other
services offered by a mediocre company are bound to be in sync with the
customer service, so processing orders may take longer than usual.
Subsequently, the shipment will be delayed until a later date, inconveniencing
customers who rely on quick turnaround.
Damaged Items: Because a subpar
company will most likely be behind schedule, it is safe to assume that everything
and everyone will be rushed, which is a recipe for disaster in the shipping
industry. With truck drivers focusing on delivery and paying less attention to
the condition of the items being shipped, new furniture can become damaged to
some degree, completely defeating the purpose of ordering it.
regardless of how it is made or packaged, can only endure so much before it
starts to deteriorate -- literally or in terms of value.
fact, it is very important to take the time to choose the right furniture
delivery service. Every second invested in the buying process will go a
long way towards helping to find the right company, one that will deliver
punctually, professionally, and according to the specifications that are
arranged during processing. Above all, such a company will go an extra two
miles to ensure 100 percent satisfaction, every time.
an appliance, one expects that it will be delivered on time and in good
condition. Appliance delivery should create an experience that goes beyond the
customer's expectations and some of the services that a customer should expect
include the following:
Arrival on Time
become busier, it becomes more and more crucial that appliance delivery be
accomplished in a timely manner, occurring within the scheduled, pre-specified
It should go
without saying that a quality service will ensure that the appliance arrives in
pristine condition and is handled by highly trained professionals who will
treat the purchase with care and respect.
Placement within the Room
to placing the appliance in the exact spot where it belongs, a delivery service
should remove and dispose of boxes and packing materials so that they don't
leave a mess behind for customers to clean up.
trained delivery personnel should be service-minded and ensure that customers
are satisfied. The right attitude, as well as knowledge, will enhance the
customer experience and make the appliance delivery smooth and stress-free.
E-Tracking of Shipment
allows customers to keep track of shipments in order to better schedule
deliveries. For instance, customers can find out right away if the weather
delays a shipment and can make arrangements accordingly.
and their customers know that superb customer service and last-mile logistics
combine to make delivery smooth and economical. Two-man delivery teams are
trained to handle large or heavy goods and will always put the customer's
satisfaction first. Moreover, scheduling is on-time and easy; both your brand
and your customer service are greatly enhanced with our appliance delivery
consumers buy your new furniture and have it shipped to their homes, they don't
want it to arrive looking like another family used it along the way. Shipping
furniture with our white glove delivery service is the best way to get products
to your consumers in mint condition.
attention to minor details. Our workers take care when moving items up ramps or
into vehicles and stack them using safe methods and equipment that reduces the
risk of falls. We also secure pallets and boxes prior to transit, ensuring that
things don't slide around and get scuffed or scratched on the way.
you may package your furniture in boxes with foam inserts that prevent it from
moving around too much, we don't rely on those. We know that if we're not
careful, something could puncture a package at the precise angle necessary to
damage the contents. Our professional consumers know it too, and our adherence
to careful, safe moving procedures is why they select our service instead of
the process of shipping furniture
doesn't end when we drop it off on the recipient's front porch. Our shipping
staff is well-versed in installation as well as transportation, meaning that
our customers and their consumers routinely rely on us to unbox and assemble
the furniture without leaving any mess.
other shippers that leave your customers feeling like they had to do quite a
lot of work on their own to get the furniture they wanted, we make sure that
all they have to do is to place their orders. As a result, buying furniture
through your firm becomes much more convenient for your clientele. Providing
complete services is one of the best ways to generate positive publicity, and
our white glove furniture shipping service enables you to do just that.
quality consumer goods, furniture, and fitness equipment to homes and
businesses has been the hallmark of our success for years, and our innovative
white glove service brings the highest quality products to our clients' doors
for a fraction of the retail price. With a host of in-home delivery options
that are designed for every budget and schedule, our clients always receive the
highly satisfactory service that they pay for and walk away feeling incredibly happy
with their newly assembled master bedroom, entertainment suite or high-tech
Saving Time and Money with
resources is imperative in the modern age of global commerce, and our white
glove service is especially designed to save our clients time and money, while
ensuring the fastest delivery of their new consumer goods. Since we have local
supercenters around the nation's transportation hubs, our services are time
effective and designed for the fastest response to any needs. In addition, we
offer much more than mere moving and storage and we make sure that each of our
clients has the freedom to choose from a range of installation options.
Working on Your Schedule
white glove service recognizes that time is among the most valuable
commodities, and we strive to ensure that our deliveries are completed
according to every client's time schedule. If homeowners are busy during the
morning or afternoon, our team of distribution centers, professional drivers,
and installation techs can easily arrange deliveries at the most convenient
hour. We also offer a host of in-home delivery options, so customers can have
new furniture assembled professionally by a team of trained field techs.
the ultimate customer experience, the timely delivery of consumer goods, and installation
by trained professionals are all the foundations of our innovative white glove service. Our
clients always win when they rely on our team to bring their new furniture,
electronics or entertainment centers home. With professional drivers, insured
services, and quality installation, our services company always delivers
HomeDirect provides transportation and delivery service of large consumer durables for businesses and individuals throughout the United States and Canada.Transportation Services, Antique Furniture Delivery, Assembly Services, Asset Management, Warehouse Management, White Glove Delivery, Oversize Item Delivery, Nationwide Home Delivery