In Home Delivery Services

There is service, and then there is white glove service. Some customers and certain products require service that goes above and beyond, particular large consumer goods. Whether it's a piece of furniture, appliance, or technology, in home delivery can be a great option to ensure both you and the product remain safe. Lifting heavy objects is best left to the professionals, as many people are unaware of the risks associated with improper heavy lifting, such as back strain. No matter the speed or level of in home delivery service your customer chooses, Home Direct can guarantee that your customer will be treated with respect and only the best customer service. Our teams are experienced and well-trained to handle a variety of large consumer goods as well as unique circumstances. Home Direct gives your customers a pre-specified appointment window for their convenience.

By associating your business with Home Direct's in home delivery services, you are showing customers you care about providing great service. Aside from creating more satisfied customers, Home Direct can help you save money by providing reverse logistics solutions, such as Direct Recovery which minimizes damages during transit thanks to our wide-spread warehouses. We even provide Direct Refurbishment in order to save you money on transit costs and fixing the item.

Home Direct offers a variety of options for in home delivery, ranging from bronze delivery to platinum delivery. Depending on the type of delivery your customer chooses, they can receive services even cleaning up leftover debris after the 30 minute set-up of their item. Home Direct can help improve your business and reputation by increasing customer satisfaction.

Shipping Items for the Holidays

With the holidays approaching shortly, your business is mostly likely already becoming busy with orders from customers for large consumer goods, ranging from appliances to furniture. If you're not already beginning to experience the hussle and bussle from the upcoming holidays, November 23^rd marks the beginning of the holiday shopping season, starting with Black Friday. If you're offering some online or in-store deals, it's important to get your shipping service ready. In order to leave customers satisfied with their purchases, it's important to offer specialized shipping services, including white glove delivery service.

Whether your customer is shipping an item to a loved one as a gift or is simply taking advantage of the sales for themselves, white glove shipping can benefit your business in a variety of ways. White glove delivery service is a great way to ensure your deliveries go perfectly. When you choose Home Direct as your company's shipping company, you can give customers the option to choose a variety of different white glove services. This service usually entails all the heavy lifting and moving of the object by two-man teams, set-up of the item, and cleanup of all trash and debris from the item, leaving your customer happy and willing to buy again from your company.

By choosing Home Direct and offering their white glove delivery option, you are also saving your company money by lessening the risk of damaged goods by allowing professionals to do the work. HomeDirect utilizes a fully equipped fleet, advanced technology, and trained professionals to ensure that your product is delivered without damage, in a timely manner, and with outstanding customer service to your consumer.

Why Choose White Glove Delivery for Your New Appliance?

Whether you're moving into a new home or simply upgrading some older appliances around the house, appliance delivery can be a hassle. Aside from the heavy lifting associated with buying a new appliance, you also have to worry about installation and setup, which can be extremely frustrating to the non-professionals. All of these issues combined should be enough to make you turn to white glove delivery. With white glove delivery, you leave it up to the professionals to lift, move, and install your appliance, sparing you a lot of time and frustration.

This Home Direct in-home delivery option typically includes:

• A professional two-man delivery team, experienced in the delivery or large consumer goods
• Pre-specified appointment delivery window so your customers can be prepared for the delivery of their new purchase 
• Assembly of the item in the specified place
• Removal of all packaging and debris 
• Up to 30 minutes of assembly

White glove delivery provides you with the peace of mind that professionals will be handling your product, so you don't have to worry about wasting time, straining yourself, cleaning up, or having something go wrong with your product during the move and assembly. When choosing white glove delivery for your appliance delivery, you can immediately enjoy your product without the hassle and frustration that usually comes along with purchasing a new appliance. This goes for mattress delivery, furniture delivery, and any other large consumer good. Spare yourself the hassle and choose Home Direct as your white glove delivery servicer to spare yourself the back-breaking work and enjoy your product immediately without worrying.

Saving Your Customers Time and Frustration with White Glove Delivery

Oftentimes, a customer may blame your company for inconveniences that may be out of your control when it comes to shipping items. The fact of the matter is that disgruntled customers need someone to blame when something goes wrong with a product or item and it is often the business that takes the hit. Most of customer inconveniences occur due to issues with delivery – whether the item is damaged, delivered too late, or perhaps delivered to the wrong address, the first finger pointed is usually to your company.

Unfortunately many customers overlook the fact that there is a shipping company acting as a liaison between them and the company in which they ordered from. As a business looking to profit, it's extremely important to choose a shipping company that will meet both your needs and your customers' needs. By choosing a high quality, professional delivery company, you will meet customer expectations while saving your company money on returns. In return, you will gain customers due to impeccable customer service on your shipping company's end, which is why you should choose Home Direct.

Home Direct does everything in their power to ensure satisfied customers, and goes above and beyond to meet your expectations. By offering services such as white glove delivery, this saves your customers time and frustration from dealing with large consumer goods, as well as decreases the risk of damage and it being sent back, causing your company to lose money. White glove delivery is a great way to help both your company and your customers.

Critical Delivery Service

The holidays are approaching, which means it's that time of the year again to start shopping for gifts for your loved ones. With an incredible amount of online tools at our disposable, it's safe to say that many of us will be doing our holiday shopping online to avoid the large crowds, long lines, and traffic. However, while shopping online is quick and easy for us, many people end up playing the waiting game when waiting for their parcel to be delivered and unfortunately, it's not always delivered in time for the holidays or intact.

Many companies (ecommerce or brick and mortar) are now offering white glove shipping as an option for large consumer goods that need a special hand. Services include choosing what day your item is delivered, as well as other bonus features such as carrying and building your item and cleaning up the mess afterwards. If you're having a fragile item shipped, white glove shipping may be the way to go to ensure your item is delivered safely, quickly, and efficiently. You can track your package to ensure it arrives in time for the holidays, whether you're treating yourself or a loved one.

Home Direct is one the country's top large consumer goods shipping companies due to their excellence in customer service, great national facilities network, best-in-class technology, and proven specialty delivery services. Home Direct also helps businesses save money with their direct consolidation and liquidation services. Thanks to their reverse logistics solution, Home Direct can reduce the complexity of handling returns while allowing companies to recover their products' value.